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Natooke Chengdu Bicycle Shop

Fall 2017 Update: Sadly, the Natooke bicycle shop has closed. Natooke is still available for some custom work, and their WeChat contact below remains functional.

The Natooke Chengdu bicycle shop specializes in building the perfect bicycle for each unique rider and is the first full-service shop founded and managed by foreigners in Chengdu. Natooke doesn’t sell pre-built bicycles and each bicycle is custom built to order, depending on specifications which you determine along with a professional consultation in the shop. If you’re 2.2 meters tall, 1.5 meters short, or want a bike that’s built for a specific purpose (city/commuting, road, touring, fixed gear, unicycles, etc.) Natooke has you covered.

Select from a rainbow of available colors, add a special graphic design or decal to create your own unique bike which doesn’t look like anyone else’s. Bike locks, helmets, anti-pollution masks, kid’s balance bikes, and other cycling accessories are available here as well.  They’ll even help you package and ship your bike anywhere in the world for a modest fee.

In addition to bike sales, the Natooke Chengdu bicycle shop offers outstanding service and maintenance for anything with pedals. The shop also offers bike rentals, hosts weekly group rides on Fridays nights, bike polo events at the nearby Sichuan Gymnasium, and the occassional countryside group ride, Alleycat, cycling race.  For information on these and other Natooke Chengdu’s events, follow them on Weibo, WeChat, or their Facebook page.

In 2014, the Natooke Chengdu bicycle shop began making custom bamboo bicycles. Since that time, the quality of these bikes and demand for them has skyrocketed. Inquire about these within their shop.

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Complete bicycles at start around 2,900 yuan depending on the parts you select, but components are uniformly high quality. Each bike is built to last for many years and in no case does Natooke sell a mediocre product. Owners are usually on-site and willing to explain each part of the building process and offer guidance on meeting your specifications. For custom bicycles in Chengdu or information on great cycling routes in and around the city, there probably is no greater authority than Natooke.


Address in Chinese: 成都小天东街3号

Address in English:  Xiaotian Dong Jie #3, Wuhou District

Telephone: (028) 8504-2450

Hours: Open Wednesday through Sunday from 11am until 8pm

Weibo: @Natooke成都

Facebook: NatookeChengdu

Follow Natooke on WeChat

Natooke QR Code


Every Friday night at 8pm Natooke hosts a group bicycle ride through the city which lasts for about 60-90 minutes. The ride is at a casual pace and is usually accompanied by a mobile sound system. This is a fantastic event which Chengdu residents and visitors love, and one we highly recommend. More information on the Natooke group ride is available here: Natooke Group Ride on Chengdu Forum

Leave Feedback

What do you think of Natooke Bicycles? Leave feedback below.

Feedback on “Natooke Chengdu Bicycle Shop”

  1. Larry Adamson November 21, 2012 at 6:44 am #

    Shop phone number: (028) 8504 2450

  2. Gavin February 6, 2013 at 6:07 am #

    Natooke. The map is 100% correct. Don’t try to find Xiaotian Dong Lu. Went to buy a mask but temporarily sold out. Brisk business. Larry spent a lot of time explaining the various mask options available. Also got a lecture on various bikes (especially the fixed gear type) even though I am not in the buying market. Very dedicated, knowledgeable and a great attitude.

    • Ryan August 3, 2013 at 1:06 pm #

      Gavin is right, the map is correct, the given address is not. Go to xiao tian dong jie, not xiao tian dong lu. There is no xiao tian dong lu

      • Charlie August 5, 2013 at 5:39 am #

        Thanks for pointing out this mistake Gavin and Ryan – the address on this place has been corrected and is now 小天东街3号!

  3. sd plisken August 11, 2013 at 1:46 am #

    Great to have knowledgable, honest bike repair option in Chengdu. I used to dread getting bike repairs (150 kuai to relplace a spoke? WTF?) but now its a pleasure….

    • Charlie August 11, 2013 at 5:00 am #

      I know exactly what you mean – there’s nothing like Natooke in Western China!

  4. Noah Ssekalegga September 28, 2013 at 5:10 pm #

    Hi Natooke Bicycle Shop thanks for great work you are doing. I saw your business on CCTV and i felt good also to have such business in my country Uganda because we are facing a problem of Traffic jam and pollution in capital city Kampala. if you wish to extend the business to My country Africa i welcome it people need them a lot. Thanks

  5. Jacob October 1, 2013 at 10:12 am #

    Noah. Thanks for the positive appraisal. We like to think we try real hard here to have an impact and hope that more and more people join us in riding bicycles. No matter where you might be, we just want more bikes and less cars!

  6. Godfrey Nsereko October 29, 2013 at 4:23 pm #

    I was so much touched with this venture. i really liked your idea of venturing in bikes, the different colours of bikes.

    Am a Ugandan from,East Africa i got to know you and your bikes from a Chinese television channel CCTV documentary.

    i would like to know more about this venture and probably set up a similar venture like that because am interested in bikes.

    Hope to here from you.

  7. Travel Fish December 8, 2013 at 1:51 pm #

    Stopped into Nantooke today…finally.
    I received fantastic, helpful recommendations from the friendly and knowledgeable owners. These guys are true bicycle lovers, but not at all haughty (sometimes, for women or non-expert men, going into a specialty bike shop is a bit like going into the worst auto repair shops- the know-it-all mechanics talk to you like you could not possibly understand mechanical things…not true here! These guys are great. I highly recommend Nantooke.)

    P.S. Charlie- Please check with the guys at Nantooke. Their hours have changed: open-up a bit later and all day on Sundays.
    Thanks again for your great sites…happy riding.

    • admin December 9, 2013 at 10:35 am #

      Thanks for your feedback, I’m glad that you had a good experience at Natooke. Their bikes aren’t cheap but they are the highest quality I’ve seen in China by a long shot, and their service and knowledge is tremendous.

      I will get in touch with them and confirm their hours to make sure that the information on this page is accurate. Thanks again.

  8. Hise January 20, 2014 at 4:02 am #

    Please don’t forget that they organize BIKE POLO every saturday 4pm at sichuan stadium…

  9. lizzy August 1, 2014 at 6:07 am #

    Hello, I am contacting for the cycling jersey, shorts. The low MOQ 10 units.

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